Say No to Smileys

August 29, 2017 Category: , , , ,

We know you’re jsut trying to look friendly, but those smileys you keep adding into your emails?  They are making you look stupid.

“Our findings provide first-time evidence that, contrary to actual smiles, smileys do not increase perceptions of warmth and actually decrease perceptions of competence,” says Dr Ella Glikson from Ben-Gurion University. Is it better to come off a little cool? Or like an idiot? Probably the former 🙂 .


  • walter

    I don’t know if I would agree completely.

    at times a smiley helps in offsetting say a strong tone that is being expressed in the verbiage of an email. I find that while giving someone a scolding somewhat in the email, by then closing with a short positive expression and a smiley face, may suggest that while I know you screwed up, lets do it better next time.

    • kelownawebsite

      Good point of view Walter! 🙂

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